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I would like to thank Jason and Zhanna for the excellent and professional service they provided. From the very start, there work as migration agent were responsive, courteous and caring and provided me with not only with migration advice but support throughout the migration process. They managed the whole migration process and kept me informed all the time. My visa issue was a difficult case and complex case as I had a long migration history. It was also an urgent matter as I had not long left on my visa. Without Heenan & Browne Visa and Migration team the process would have been too scary to do on my own. In my opinion they are the best agents in Canberra, and I cannot recommend them highly enough. My experience has been positive, and I got my permanent residency visa, so I was very happy to come and live in Canberra to be with my friends. Highly recommended migration agents for immigration visas. Worth every dollar. Its too scary to do it on your own.