Frequently Asked Questions

What happens at my initial consultation meeting?

When you consult with one of our Canberra Registered Migration Agents, they will:

  1. Discuss your circumstances
  2. Assess your eligibility in accordance with the requirements
  3. Discuss risks associated with your application
  4. Recommend the appropriate visa type
  5. Recommend the best course of action
  6. Discuss potential timing
  7. Discuss the estimated fees that you will need to budget for if you consider to proceed.
  8. Answer any relevant questions you may have.

Can I have a consultation online?

Consultations can be held via Zoom during the Covid-19 pandemic – we will send you a meeting ID prior to your appointment.

Face to Face meetings will recommence when it is safe to do so.

Zoom, allows us to share important information by sharing our screen with you.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

Do you have any Immigration Lawyers in the office?

Our team includes Migration Agents fully registered under Division 3 of Part 3 of the Migration Act 1958. Our agents possess experience in migration consultancy and specialise in different areas of Migration Law. They are accomplished in their fields of expertise.

This breadth and depth of experience are important in ensuring the migration process remains as seamless as possible and becomes absolutely vital should any difficulties be encountered throughout.

How much does a visa application cost?

We are best placed to discuss the costs involved after your personal consultation with one of our Registered Migration Agents Brisbane, so that you can explain your circumstances and they can provide you with an accurate fee estimate for the required services.

I can’t speak English. Can I speak with a consultant in my native language?

Yes, Zhanna can speak fluent Russian.

Does your office provide interpreters?

We do not provide interpreters, however, you are welcome to have your own interpreter present during your consultation.

My visa has been refused. What must I do?

So sorry to hear that. It’s extremely important to act quickly, as you only have a limited time frame to make an appeal.  The best thing to do is meet with one of our Registered Migration Agents as quickly as possible, as there will be a time limit on your appeal. Contact our office for a consultation time and review the information on our website too.

Do you assist with Judicial Review?

We do not assist with Judicial Review and we do suggest that you seek assistance from an Immigration Lawyer.

Do you work with corporate clients?

Yes.  We work with many business clients to assist them in securing visas for skilled workers to come to Australia.

We provide a comprehensive suite of services, beginning with workforce planning and strategy to assess the visa pathways. Our services include:

  • Employer-sponsored visas
  • Work hand-in-hand with human resources departments
  • Assistance with recruitment
  • Relocation assistance.

Do you provide relocation assistance?

Yes, we provide tailored relocation assistance for businesses relocating an employee from overseas. Our relocation program includes practical and personal services to help them settle in to their new home, as well as supporting your business. The packages include pre-arrival support (like flights, searching for schools, finding accommodation…) and post arrival (a welcome pack, car rental, health insurance…).

Our relocation program can be tailored to meet you specific needs. Would you like me to send you further information about it?

How do I apply for an Employer Sponsored visa? 186, 482, 494, ENS, TSS

If you have an Australian employer who is willing to sponsor you we recommend that you have an appointment with one of our Registered Migration Agents. A lot of information is required from both the employer and the visa applicant. If you are looking for employment, then please seek assistance with an employment agency.

Without the right advice, we find that mistakes can be made relating to providing the right documented evidence to support the application.

Do you assist with DAMA / Labour Agreements?

We can help with lodging Labour Agreements.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents in Cairns.

Do you assist in finding jobs in Australia?

If you have an Australian employer who is willing to sponsor you we recommend that you book a consultation with one of our Registered Migration Agents. It is quite an lengthy process, as a lot of information is required from both the Employer and the Visa Applicant. If you are looking for employment opportunities, then please seek assistance with an employment agency.

Without accurate advice, we find that mistakes can be made relating to providing the right documented evidence to support the application.

How do I apply for a partner or spouse visa?

Partner and spouse visas allow Australian citizens, permanent residents and Eligible New Zealand citizens to sponsor a partner to migrate to Australia.

There are two main kinds of these visas:

  1. Spouse / de facto visa; or
  2. Prospective Marriage visas.

Without the right advice, we find that many people don’t provide enough evidence to prove their relationship is genuine and this can jeopardise your application.

How do I apply for a permanent parent visa?

Australian citizens, permanent residents and Eligible New Zealand citizens can sponsor their parents to migrate to Australia.

There are a number of legal requirements for this type of Parent visa and you also need to meet the balance of family test.

The balance of family test requires you to have equal to or a greater number of children living permanently in Australia than any other country or countries overseas.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a temporary parent visa?

Australian citizens, permanent residents and eligible New Zealand citizens can sponsor their parents to migrate to Australia.

There are a number of legal requirements for this type of visa and the family sponsor must also meet a specific income threshold. The benefit of this visa is that there is no balance of family test or Assurance of Support requirements.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a student visa or extend my current student visa?

A student visa permits overseas students to come to Australia to undertake full-time study in registered courses.

There are quite a few types of student visas available. We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

I’d like to find out more about general skilled migration

The criteria that must be met for applicants to be successful under the skilled Migration include:

  • Have an occupation listed on the Skilled Occupation list
  • Have your skills assessed by a relevant skills assessment body to make sure that they are at a specific level required for that particular occupation.
  • You must ne under 45 years of age
  • Have completed a competent level of English (at least a score of 6 each in IELTS or equivalent English test)
  • You must have completed university, trade, or work experience relevant to your nominated occupation

If you can’t satisfy these requirements, you may be able to access other options.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas.  Contact us to make book a consultation to find out your options.

Do you assist with Skills Assessment applications?

Yes we do. There are a number of different requirements that applicants have to meet. We recommend that you book a consultation with one of our Registered Migration Agents to assess your education, skills, qualifications and work experience.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a skilled independent visa? (the 189 visa)

The Skilled Independent (Subclass 189) permanent visa  is for people with skills in demand in the Australian job market.

Applicants are not required to be sponsored by a relative or a State/Territory Government, so you can migrate independently.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a Skilled Sponsored visa? (the 190 visa)

The Skilled Sponsored (Subclass 190) visa enables you to be in Australia permanently if you are nominated by a State or Territory Government.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a Skilled Work Regional Provisional visa? (the 491 visa)

The Skilled Regional Provisional (Subclass 491) visa is a five year provisional visa. You will have the opportunity to apply for permanent residency after you have lived for at least 3 years and have a taxable income at or above a specific income threshold for at least three years in a Designated Regional Area of Australia. You also must be sponsored by an eligible relative living in Australia or obtain nomination from a participating State or Territory government agency.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a Skilled Regional (Residence) visa? (the 887 visa)

You can apply for a Skilled Regional (Residence) (Subclass 887) visa on a 489 visa to obtain permanent residency.  You must have:

  • Lived for at least two years; and
  • Worked for at least one year in a Specified Regional Area in Australia.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a Skilled Graduate visa? (the Subclass 485 visa)

Skilled Graduate (Subclass 485) visa enables overseas students to remain in Australia to gain skilled work experience or improve their English language skills. It has no restrictions on work, study or travel.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

How do I apply for a Skilled Recognised Graduate visa? ( the Subclass 476 visa)

Skilled Recognised Graduate (Subclass 476) visa allows recent graduates of selected overseas universities to gain up to 18 months of skilled work experience in occupations in demand in Australia.

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

Do you assist with tourist visas?

We sure do!  So that we can ensure that we give you the right advice to suit your circumstances, we recommend that you book a consultation with one of our Registered Migration Agents.

 

 

How do I apply for Australian Citizenship?

You can become a citizen of Australia in different ways. Conferral and descent are the most common. To ensure that you are eligible to apply we recommend that you book a Citizenship Consultation with one of our Registered Migration Agents.

Do you assist with Resident Return visas?

We sure do! As an Australian permanent resident, your right of re-entry to Australia will depend on the validity of your travel facility on your permanent visa. To ensure that you are eligible to apply we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Child, Orphan, and Adoption visa? Do you assist with Dependent Child visa?

We sure do!

We love Migration Law, because we change people’s lives every day. We love to help people secure Australian visas. Contact us to book a consultation to receive professional advice from one of our Registered Migration Agents.

Do you assist with Remaining Relative visa?

We sure do. This is a permanent visa that if granted allows people to move to Australia to be with their only close family members. To ensure that you are eligible to apply we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Working Holiday visa?

We sure do!  So that we can ensure that we give you the right advice to suit your circumstances, we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Business Investment visa?

We sure do! So that we can ensure that we give you the right advice to suit your circumstances, we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Distinguished Talent visa?

We sure do!  This visa is for people who have an internationally recognised record of exceptional and outstanding achievement in an eligible field. To ensure that you are eligible to apply we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Humanitarian, Refugee visa?

We sure do! If you live outside Australia and need humanitarian protection, you may have options to resettle in Australia. Alternatively if you are already in Australia, you may be able to apply for a protection visa if you fear persecution or are at risk of significant harm in your home country.

To ensure that you are eligible to apply we recommend that you  book a consultation with one of our Registered Migration Agents.

Do you assist with Bridging E visa? Do you assist with Bridging B visa?

Yes, we do. A Bridging E visa allows applicants to stay lawfully in Australia while they make arrangements to leave, finalise their immigration matters or wait for an immigration decision.

A Bridging B visa allows applicants to leave and return to Australia during a specified travel period while their application for a substantive visa is being processed.

To ensure that you are eligible to apply we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Medical Treatment visa?

We sure do. So that we can ensure that we give you the right advice to suit your circumstances, we recommend that you book a consultation with one of our Registered Migration Agents.

Do you assist with Carer visa?

We sure do!  This visa lets applicants stay in Australia to care for someone with a long term medical condition who has no reasonable access to care options in Australia. To ensure that you are eligible to apply we recommend that you book a consultation with one of our Registered Migration Agents.

What does ANZSCO stand for?

Australian and New Zealand Standard Classification of Occupations (ANZSCO) is a code for each occupation. The ANZSCO provides information on the skill level of jobs, qualifications and/or experience needed to work in occupations. Our clients can search for ANZSCO codes here:

https://heenanbrownemigration.searchmyanzsco.com.au

Can I apply for a Subclass 485 visa as a primary applicant if I already held a Subclass 485 as a secondary visa holder?

Yes, having held a Subclass 485 as a secondary visa holder does not exclude you from applying for a Subclass 485 visa as a primary applicant, provided you meet all other requirements for the visa subclass.

How do I update the Department of Home Affairs if my passport details have changed?

​​​​​​You need to tell the Department when you get a new passport so that your new passport details can be linked it to your visa or application. The quickest way to do this is to update your passport details via ImmiAccount.

Update Details – ImmiAccount

  • Login to your ImmiAccount
  • Use the ‘+’ icon ​next to your visa or citizenship application to expand the application details
  • Select ‘Update details’
  • ​Select ‘Change of passport details’
  • Select the applicant
  • Enter the new passport details
  • Enter the reason for the change
  • Select ‘Submit’​​

Your passport will be linked to your visa or application within 72 hours.

If you have not used ImmiAccount before you may be able to create a new account, and import your application to use the online change of passport form.

You can import an application into ImmiAccount if:

  • you have an in-progress paper application or
  • an online application was ​lodged for you by someone else, such as a Registered Migration Agent​.

What does CRICOS stand for ?

Our clients can search for a CRICOS course here:

Commonwealth Register of Institutions and courses for Overseas Students (CRICOS).

Would you like further information about our Consultation Policy?

Payment Details:

Standard consultation fee: $230.46 (inclusive of GST)

For Complex matters, Visa cancellation/Refusal, and Work Visa/Sponsorship matters: $337.26 (inclusive of GST).

The consultation fee is mandatory and must be paid at the time of booking an appointment.

Consultation Cancellations

As our consultation service is in high demand, we do not offer refunds for canceled consultation appointments. However, if you give us more than three business days’ notice, we are more than happy to credit paid fees towards rescheduling another consultation at a suitable time and date. We do take exceptional circumstances into consideration and will consider refunds on a case-by-case basis.

Lateness and No Shows

Our time is valuable and so is yours. If you are late for your appointment you will need to reschedule. This is so all our clients who have booked a consultation get a fair go. If you do not show up to your booked appointment, your payment will not be refunded.

Disclaimer

Consultations are only an assessment of visa eligibility and do not constitute a guarantee of ongoing visa assistance or a successful application.

What is the Consumer guide for registered migration agents?

This link will direct you to the consumer guide.

Registered migration agents must meet professional standards, follow a Code of Conduct and maintain up-to-date knowledge of migration law and procedure.

 

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